USB Devices Cause Shutdown or Standby Problem

Filed under: PC Errors 

If you are having problems shutting down your computer or the standby mode does not function, this can be the result of connected USB devices. In order for the standby mode to function properly Windows needs to be able to control connected devices, including USB devices. If they can not be power off, the standby might not function. The same problem can cause the shutdown to fail.

The problem can easily be verified and corrected through the Windows device manager.

  1. Press and hold the Windows key and at the same time press the R-key.
  2. In the Run dialog box, type devmgmt.msc and click OK.
  3. In the Windows Device Manager, click the Universal Serial Bus controllers entry to open up the branch.
  4. One-by-one, right-click the USB Root Hub entries and select Properties in the popup menu.
  5. In the USB Root Hub Properties dialog box, select the Power Management tab.
  6. Next, check the Allow the computer to turn off this device to save power checkbox.
  7. PCauthorities - USB Root Hub Properties
  8. Click OK and repeat this for all USB Root Hub entries.
  9. Close the Device Manager window.

Windows should no longer have a problem activating the standby mode or shutting down. It will at least not be related to the USB devices.


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