Hyperlinks Not Working in Outlook Express

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45 Responses

  1. Cheryl says:

    @ Keith – thanks! My hyperlinks have been working intermittently (if I reboot they will work again.. until they don’t), so I will keep this info for future use!!

  2. Keith says:

    Sir, you are a star; it worked for me too.

    Cheryl – mine had the fully-qualified path names in it too, and taking these out (back to the settings shown in Kyle’s screenshots) did the trick for me.

    Kyle – thanks very much.

  3. Cheryl says:

    Kyle –
    I’ve tried everything above – in step 13 my application setting says:
    “C:\WINDOWS\system32\rundll32.exe” “C:\WINDOWS\system32\ieframe.dll”,OpenURL %l
    which, while containing part of what you show in your example, is considerably longer. Is my setting correct or should I shorten it to what you have?
    Thanks!!

  4. Darin says:

    Thank you. You solved my problem. Thanks again.

  5. Sandy says:

    Kyle, Thanks so much for explaining how to allow hyperlinks to be used again in e-mail. This has been messed up ever since IE 7 was installed and I’m back in business again because of your intsructions. Thanks so much!

  6. Kyle says:

    @Rajesh – The article is about Outlook Express, not Outlook, so the solutions will not apply to that. Outlook Express is not available in Vista and Windows 7 anymore, it is replaced with Windows Mail.
    The only thing I know about fixing the problem with hyperlink not working in Outlook is by resetting Internet Explorer in the Internet Options (Programs tab). Have you tried that?

  7. Rajesh says:

    Am using Windows 7 RC and before that was using Windows Vista both with internet explorer 8 and am not able to access links from Outlook
    Had tried all the above steps when I was using Vista..
    Please help

  8. Dana M. Damren says:

    Using Windows XP Home Edition, Outlook Express 6 and IE8. Success after Step #14. You, sir, are a freaking genius! Thank you!

  9. Kyle says:

    @Janet @ Charlie – Glad it worked for you both!

    Kyle

  10. Charlie Farnsworth says:

    It worked for me, the third solution. Thanks!!!! A lot better than MIcrosoft website.

  11. Janet says:

    Can I just tell you all what a blessing it is to have people like you out there to help! I was having the IE8 vs Outlook Express link issues and it was driving me NUTS! Could not find any answers until I google’d you. Thank you, THANK YOU!!

  12. Harold Protter says:

    Your hyperlink fix works until I close and reopen IE-8. Is there anything else to do except uninstalling IE-8?

  13. I shut the computer down last night but when I restarted it this morning, my hyperlinks from Outlook Express were working. Thanks ever so much.

  14. Kyle says:

    @Linda – Can you provide more details? Any error message or what is happening exactly?

    Kyle

  15. Internet Explorer is my default web browser. I tried both fixes above & I still can’t open hyperlinks from Outlook Express. Linda.

  16. Dan says:

    Kyle, Thanks a lot ,this has pleged me for months. It took the last option to make work.
    Thanks again Dan

  17. Amy says:

    Thank you so much…it was driving me NUTS! First option worked perfectly.

  18. Kyle says:

    @Linda – If you mean the extension association, and the problem is reintroduced, then this means that there is a program installed on your PC that changes the URL association.
    You need to identify which one and if possible change the configuration to disable this functionality.

    Kyle

  19. Linda says:

    I followed your instructions above, and the second fix worked once, then it reverted back to not opening hyperlinks again! Any suggestions?

  20. Gary says:

    This was a stubborn problem ever since I upgraded to IE7.
    Your final solution in the list above was the silver bullet.
    Thank you.

  21. bandu says:

    Thanks lot

  22. bandu says:

    thanks lot for ur help it worked

  23. tim phillipson says:

    Thanks for the tip, the first suggestion worked straight away.

  24. Kyle says:

    @Georgina – Based on feedback Anthony received from another reader, I have updated the article with some initial steps. The very first thing to do is to ensure IE is the default browser, which I had assumed, but it is better to check.
    Please try these first steps to solve your problem.

  25. Have done all of the above adn it still does not work

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