How to Fix Blue Screen Errors

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874 Responses

  1. Anthony says:

    @Nicole – You cannot boot into Safe Mode at all? Considering the history, you should really try uninstalling Active Shield, and then maybe reinstall it.

  2. Nicole says:

    @Anthony. Thanks so much for your quick response! I tried unplugging the tower for a few minutes but that didn’t work. I can get into the BIOS menu by pressing F2 but there isn’t any option to set BIOS to default that I can see. Can this possibly be fixed in the recovery console? I’ve already tried chkdsk /r but it didn’t work. I want to avoid going into the motherboard if at all possible. I’m kind of nervous about doing that.

  3. Anthony says:

    @gudd – A bios update can definitely have serious consequences. In general updating the bios is a good idea, but in rare cases you can run into compatibility issues with existing hardware. If you noticed the blue screen error happening after updating, it is a good idea to update the bios with the older version to see if that solves the problem.
    Regarding the Recovery Console, you can type “help” to see the available commands. “fixboot” will rewrite the boot record, and you can use the “chkdsk” command to check the disk.

    @Nicole – Reinstalling Active Shield might have been a better option. Anyway, you can first try unplugging the computer from the power for a few minutes and then plugging it back. Another thing to try is to go into the Bios (F2 or Del in most cases) and load the default bios settings. Removing the bios battery could help, but that basically also resets your bios.

  4. gudd says:

    ANTHONY SO I DID EXACTLY LIKE YOU SAID CONCERNING THE REPAIRS BUT I AM TAKING INTO THE COMMAND PROMPT , WHAT COMMANDS DO I USE THEN TO REPAIR THE OS

  5. Anthony says:

    “@Anthony – I’d first suggest that you try to rollback your audio and video drivers to see it that helps. The try updating them to the latest version.
    If the drivers do not resolve it, you should check the hard disk access configuration.”

    How would i go about doing this?

  6. Nicole says:

    @Anthony. Hello! I am having serious problems! 2 days ago, I was doing a system restore because some components were missing on my active shield. This has happened before and system restore fixed the problem. Anyway, right when the system restore was finishing, the BSOD appeared and gave the code 0x0000007E (0xC0000005, 0x805E492E, 0xF97013BC, 0x697010B8. I have tried everything to fix this and nothing works. I can’t get into windows at all. I’ve tried the recovery console and its not working. I read somewhere that going into the motherboard and removing the battery for a few seconds and putting it back in helps. I haven’t tried that yet. Please help me!! I’m desperate and out of options at this point!! Thank you! And, btw, I have a Dell Dimension 3000.

  7. gudd says:

    Thanks anthony … your answers are real quick .. anyway my system also ran on an A14 instead of an A16 DELL BIOS , do you think this might have also been a problem ?

  8. Anthony says:

    @Anthony – I’d first suggest that you try to rollback your audio and video drivers to see it that helps. The try updating them to the latest version.
    If the drivers do not resolve it, you should check the hard disk access configuration.

    @kay – You will need a Windows recovery or Windows startup disc to boot from and then do a Repair in the setup menu. If you have a recovery partition, you can try F11 to access that, but in most cases you can only do a full factory recovery, which means you would loose everything on the disk (personal documents). Okay if you have a backup of course….

    @gudd – Hard to say for sure at this moment. Once you can boot again, you should certainly run a memory test to make sure the RAM Is not faulty. Other hardware is less likely to be at fault, more often than not, blue screen errors are driver errors.

  9. gudd says:

    Hey Anthony thanks very much …. so its more of a software problem than a hardware problem right ?

  10. kay says:

    my laptop has the Stop 0×0000000A IRQL_NOT_LESS_OR_EQUAL stop error. my laptop cant even start up. i try to go on safe mode but it doesnt do that, it just goes straight to the blue screen. HELP PLEASE!!!!

  11. Anthony says:

    “@Anthony – Stop error 0×00000124 is not too common, and I know of a few possible causes, depending on the Windows version. One option is a driver conflict between audio and video drivers, so try rolling back those driver or update them to see if that helps.
    Another option is related to disk access, which could be due to a raid configuration or a 32 bit disk access misconfiguration.
    Which OS are you running?”

    I am running Windows Vista Home Premium Service Pack 2 64-bit Operating system.

  12. Anthony says:

    @Anthony – Stop error 0x00000124 is not too common, and I know of a few possible causes, depending on the Windows version. One option is a driver conflict between audio and video drivers, so try rolling back those driver or update them to see if that helps.
    Another option is related to disk access, which could be due to a raid configuration or a 32 bit disk access misconfiguration.
    Which OS are you running?

    @rathi – Stop error 0x00000024 is related to the NTFS file system. First thing to do (assuming you can start Windows) is to run a disk check (CHKDSK /F in a command prompt). Also try updating or rolling back your disk controller drivers, which could be IDE/ATA or SCSI drivers.

    @sid/gudd – I thought it was the same person :)
    If you can not boot into safe mode, you will need to use a recovey disc or a Windows setup CD/DVD. Boot from it and start the Repair option.

  13. gudd says:

    i posted the new message as SID …. Thats still me gudd / sid

  14. sid says:

    Antoni … thanks for your quick reply , I tried to get into safe mode and i still couldn’t get in because of the blue screen popped up again

  15. rathi says:

    I realy need help I don’t know how fix this BSOD problem like this;

    A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUTDOWN TO PREVENT DAMAGE TO YOUR COMPUTER

    IF THIS IS THE FIRST FIND YOU’VE SEEN THIS STOP ERROR SCREEN

    RESTART YOUR COMPUTER. IF THIS SCREEN APPEARS AGAIN FOLLOW THESE STEPS.

    DISABLE OR UNINSTALL ANY ANTI-VIRUS, DISK DEFRAGMENTATION OR BACKUP UTILITIES. CHECK YOUR HARD DRIVE CONFIGURATION, AND CHECK FOR ANY UPDATED DRIVERS. RUN CHK DSK/F TO CHECK FOR HARD DRIVE CORRUPTION, AND THEN RESTART YOUR COMPUTER.

    *** STOP: 0x 00000024 (OX00190203, OX867BB568, OXC0000102, OX00000000 ).

    could you please to help me, to find error?

    Thank you very much.

    RATHI

  16. Anthony says:

    Hey Anthony, i am having BSOD errors that i could not find on your list, could you tell me what they mean and how to fix them? The “Technical information” It listed when it BSOD’d was “Stop: 0x00000124 (0x0000000000000000, 0xFFFFFA8008BAF030, 0x00000000B2000040, 0x0000000000000800)” Get back to me!

    Thank you!

  17. Anthony says:

    @gudd – Windows will by default indeed restart automatically on a blue screen error. You can change that, but you first need to boot your system again.
    Try pressing F8 during boot and in the start menu, select Safe Mode.
    If that works, you can change the automatic booting (Control Panel->System). You can also check the event manager for error events and the device manager for device errors.
    Once you have an idea about the cause, you can try and fix it (depends on the stop error code).

  18. gudd says:

    hey antoni , This is what my blue screen is like , I have a dell latitude d600 and it has a problem . Whenever i put it on as soon as it boots completely and gets to the welcome page of windows xp , a blue screen with some number codes pops up and it restarts the system .

  19. kenji says:

    Anthoni, i have free download for vistabootpro from this link..
    http://en.kioskea.net/telecharger/download-126-vista-boot-pro

    thanks

  20. kenji says:

    @Anthony, Usually we install a newer version in the first and the second old version will there is a problem with boot manager but i have read the tutorial from this link http://www.sevenforums.com/tutorials/8057-dual-boot-installation-windows-7-xp.html

    btw thank you for your replied

  21. Anthony says:

    @Paul – Stop error 0x00000024 is a NTFS file system error, which basically means there is a problem with the disk. I guess you can not start it in Safe Mode as well, right? If so, you can do a “chkdsk /r” at the command prompt. If not, you will need to use a recovery or installation CD/DVD to start from and them run the repair option.

    @kenji – Just to point out, if you want t dual boot system like that, make sure you install XP first and then Windows 7, otherwise you will have boot manager problems.
    Stop error 0x0000007B does indicate you have a problem with your boot device. Normally you might be able to repair it with VistaBootPro. Unfortunately it is not free anymore, I think it used to be earlier.

  22. kenji says:

    Anthony, thank you for quick reply, I have notebook with OEM windows 7 and I have error 0×00000713… after tried installed dual boot in the second partition with windows xp deluxe edition , just now I repaired with cd system repair disc, and back to windows 7.

    The first time I tried installed with boot from CD windows xp professional sp3 to second partition , when start up disc, the display got error 0×000007B
    any solution for this case?

    Thank you

  23. Paul says:

    I reset all my BIOS settings, and that did not work:
    Technical information:
    0x00000024 (0x00190203, 0x86D6C460, 0X00000000)

  24. Paul says:

    I get a BSOD everytime I try and start up my laptop. I cannot start it any any other mode either……..any hope?

  25. Anthony says:

    @kenji99 – I have never seen any report on stop error 0x00000719…
    Is this the first time you ever see it? And does it happen every time you start Windows? Lastly what Windows version is this?
    Normally the first steps are to undo what you did just before the blue screen, so uninstall any software if you just installed any, unplug any device if you plugged any new (USB) device, or roll back the (driver) update.
    If you did not change anything before the BSOD, try running a memory test first.

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