How to Fix Blue Screen Errors

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874 Responses

  1. Lon says:

    Do you burn the zip file to the CD or extract them first and then burn the .ISO file to the CD?

  2. Lon says:

    Okay…I made the CD, but now I am getting a little nervous on the process to boot from the CD. What are the correct steps. Please and Thank You! Not sure if this helps but I have a HP AMD Phenom II x 4 810 Processor 8g memory. Running Windows 7 Home Premium

  3. Anthony says:

    @Lon – Check the memtest86 website. Select Free Download in the left-hand menu and then you can download a bootable CD image (.iso file). Burn it and boot from it.
    Your seemingly random errors do point to a possible RAM error indeed.

  4. Lon says:

    I ran the sfc /scannow after reading some of your previous posts. It found errors, but stated that it could not fix some of them. While I was reading the command prompt screen about the above listed results I got another blue screen with a MEMORY_MANAGEMENT error message this time. I have seen you post about the “memtest86” before how do you use it or access it? FYI, I also received another blue screen when I was using McAfee to scan for viruses. Thanks in advance!!

  5. Anthony says:

    @Lon – First thing I’d try is to run a memory test to see if there is no RAM error (use memtest86 or similar). Apart from that, also try “sfc /scannow” at the command prompt (with admin rights) to check and correct your Windows 7 system files.

  6. Lon says:

    I have had this desktop HP less than two months running WIN7. I am getting BSOD randomly every day. With the following error message:
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0x50 (0xFFFFF6A000001790, 0x0, 0xFFFFF80002A93AE2, 0x5)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    Dump file: C:\Windows\Minidump\122809-31574-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Any ideas on where I can start troubleshooting from?

  7. Anthony says:

    @Bencleric – Thanks for your comments!
    You can definitely have more than 2 partitions when you install XP, but it is important to keep the proper sequence during installation. The boot.ini entries in Windows are based on disk and partition numbers, so mismatches can result in a BSOD with the UNMOUNTABLE_BOOT_VOLUME error.
    The chkdsk command is always a good option to try, but there is no need for all the cd.. commands, you can simply use “chkdsk c: /f” to specify the drive. The “/f” parameter is also required for the program to actually fix bad sectors, otherwise it will only check the disk.

  8. Bencleric says:

    2nd option. if you got same problem with the death of blue screen. and you dont need to reformat anything. all you need to do is

    restart your computer… after it loads the bios came out press F8
    and then choose safe mode. after safe mode choose administrator

    after you done those steps
    go to run then type cmd

    in command prompt just write cd..
    cd..
    cd..

    you have to write it 3times

    after that one write the word CHKDSK

    wait until it will say completed.

    chkdsk can repair the bad sector if your hard drive. and it will fix some of the hardware that was malfunction by software.

    Goodluck

  9. Bencleric says:

    i had this problem before. the blue screen of death. i try to reformat one of the desktop of my friend. and the installation is running. in the middle of the installation the BLUE SCREEN OF DEATH came out. so what i did, i change the number of the partition of the main drive. coz the hard disk capacity is 160GB. the first i made is 3 partition while C is 70gb and D is 50 and E is existing number of drive. after installing in C the windows, blue screen come out. so i decided to change the partition. i made the C to 100GB and other remaining number of drive i made it D. and i install it. and everything goes perfect. the death of blue screen didnt come out anymore. perfect… everything goes smooth. and i just made a new partition in device management after i finish install the windows.

  10. sushant says:

    ya , i updated it from intel and hasn’t given any prob so far. thanks a lot!!

  11. Anthony says:

    @gudd – Glad you fixed it. Happy holidays :)

    @sushant – The igxprd32.dll error often comes up in combination with a display error, so the flipped screen makes sense in a way. The first thing to try is to update or reinstall your video drivers. Even try uninstalling them, let Windows install the default driver and then update them with the latest video driver from the right manufacturer (probably NVidia, ATI or Intel).

  12. gudd says:

    Hey Anthony , i just fixed my windows XP boot error …Thanks :)

  13. sushant says:

    Hi Anthony, i am having error with a file igxprd32. i am getting a BSOD due to that. also my entire screen gets flipped first and then i get a BSOD. can u help me please?

    thanks

  14. Anthony says:

    @Tracey – Try running “sfc /scannow” from a command prompt (as administrator) to check and correct your Vista system files. Also have a look at the device manager to see if there are any devices that are in error, you might need to reinstall drivers for those.
    One last general tip is to run an antivirus scan (full system scan). All this can be done in safe mode.

    @Ras – Did you check my reply in comment #28? That was related to the acpi.sys file, and yours seems to be related to the video card. Did you try reinstalling your ATI video drivers?

    @Johan – The software you are running should not be a problem, although you need to be very careful with torrent files as they often have viruses or trojans.
    What is the stop error code in your blue screen error?

  15. Johan says:

    Hey there, I just bought sony Vaio FW 590FEB series,

    within 6 days of usage, I experienced 4 bsod.

    The windows is shut down to prevent…bla…bla…bla
    Bad_Caller (something2) I am not sure

    But it happens when I was running VLC media player, Utorrent (2 downstream), and Google Chrome (9 tabs)….

    Is it because of software or hardware problem??

    thanks!!

  16. Ras says:

    Hi Anthony.
    BSOD error 0×00000050
    (0×FFFFFFE, 0×00000000, 0×8A0F4511, 0×00000000).
    ati 3duag.dll address 8A0F4511 base at 8A0E0000 Datestamp 411c2ole
    OS Version:6_1_7600
    Service Pack:0_0
    Product: 256_1
    Please help me. Thanks alot.

  17. Tracey says:

    HELP!!!

    Problem event name: Bluescreen
    OS version: 6.0.63002.2.2.0.768.3
    Locale ID: 3081

    BCCode: a
    BCP1: 83DFFD40
    BCP2: 00000002
    BCP3: 00000001
    BCP4: 828D5C98
    OS version: 6_0_6002
    Service pack: 2_0
    Product: 768_1

    I don’t have an installation disc as computer came loaded with Vista.

    What can I do, I only can operate in safe mode and cannot access the internet?

    HELP!!!!!

  18. Anthony says:

    @gudd – There is no harm in trying both, but I’d suggest you run the chkdsk /r first.

    @damien – Can you see the stop error code on the blue screen?
    The automatic reboot is default in Windows when a blue screen error occurs.
    You probably will need a Windows recovery disc or a setup disk to run a repair.

  19. damien says:

    my problem is after the blue screen and reboot it will not log onto any of the options ie safe mode without rebooting again and doing the samething ?

  20. gudd says:

    so in your own view which do you feel would be best for me :) fixboot or chkdsk /r

  21. Anthony says:

    @gudd – the FIXBOOT command will only rewrite a boot sector on the hard disk, while CHKDSK /R will check and repair all bad sectors on a hard disk. They are rather different but complementary. The chkdsk command basically verifies the disk sectors and marks them as bad if they are not good anymore, that way they will not be used during later ‘normal’ operation.

  22. gudd says:

    Hey one more thing … i wouldn’t want to mess things up so thats why i’m asking loads of questions lol.. Anyway could you please give a detailed explanation in the difference between the “fixboot” command and the “chkdsk /r” command

  23. Anthony says:

    @michelle – Microsoft has a detailed explanation on how to recover from a corrupt registry file, but unfortunately you DO need a recovery or setup disc to boot up the computer into the recovery console.

    @Sean – Did you try uninstalling AVG in Safe Mode? You might need to reinstall it. What is the stop error code you see on the blue screen?

  24. Sean says:

    I Formatted my PC & when I Ran AVG Anti-Virus,I Got This Blue Sreen Error & Know I cannot see My Destop & I Have to work In Safe Mode..
    PLZ, Some One Help Me Get This Error..

    & my pc does not have a Cd-Rom..it is Broke…
    i dont Know how 2 fix this…

  25. michelle says:

    hi there i have a blue screen problem it is error c0000218 registry file failure
    i don’t have a windows cd because i never got one it is automatic in my computer it’s a dell and that is the way i bought it already in the computer so i don’t know what to do now…can it be fixed

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