How to Fix Blue Screen Errors

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874 Responses

  1. Anthony says:

    @ResR – If a hard disk has that many bad sectors, you should consider replacing it. The time and effort spend on dealing with the problems resulting from bad sectors is not worth it anymore.

    @Abhishek – I think it is not possible to mention all steps anyway. There are too many causes of blue screen errors in Windows, and analyzing and fixing BSOD error will be different depending on the scenario.
    Why don’t you let me know what your stop error code on the blue screen is, and I’ll see if I can help you further?

  2. Abhishek says:

    I read this article carefuly but still my lapi sufferd blue screen problen,an unexpected shutdown,i think clearly all steps are not mentioned.

  3. ResR says:

    My computer, 5 years old Ordi Enduro laptop, gives error Stop 0x000000ED UNMOUNTABLE_BOOT_VOLUME, my 160 Gb hard disk drive has over 20Gb of bad sectors, every time it gives the error, I need to format and reload XP on or otherwise I can’t boot it at all.

  4. Anthony says:

    @Dina – Assuming this is a desktop computer, you should check all the cabling first (power and disk cables particularly). If the monitor still does something, then try to boot into the BIOS (Del or F2 key in most cases), and load the default BIOS settings.
    Then see if Windows will boot up in Safe Mode (F8). If not, try a Windows setup CD to boot from.

  5. Dina says:

    motherboard lights up though

  6. Dina says:

    Blue screen and now the computer won’t start at all. Help!

  7. Anthony says:

    @Alan G – If you want Windows to auto-reboot, you should first check the settings in the Control Panel. The auto-reboot on critical errors can be configured in the advanced system settings. If that is enabled and it still doe snot happen, the BSOD is apparently preventing the boot to happen at all.
    Is there are .SYS file name shown on the blue screen? That would confirm that a driver is the cause and can also point you in the right direction as to which driver.

    @scorpion – You need to complete at least one pass, but it is better to have memtest86 run for a few hours. If you can, just run it through the night and see if any error comes up.

  8. scorpion says:

    Anthony thx for answer. How long I must test with Memtest86?? thx
    sry for my english :D

  9. Alan G says:

    Anthoney – I have now experienced another BSOD. You will recall that it is not the crash that concerns me, rather the fact that the PC will not auto reboot. In this latest crash, the STOP CODES are as follows….

    0X0000001A (0X00041284, 0XDEABC001, 0X00006FD3, 0XC0883000)

    For the record, a windows report advice tells me it is a ‘Device or Driver’ issue. As stated earlier, my problem rests with the fact that it will not auto reboot.

    Can you shed further light? Many thanks and regards
    Alan G

  10. Anthony says:

    @Thomas – Starting in Safe Mode is the first thing to try. Press the F8 key during startup so the boot menu will come up.

    @nocp – Same thing, try booting in Safe Mode. If that does not work, you will need a boot disc (CD/DVD). If you use a Windows setup CD, you can use the Repair option to try and resolve the problem.

    @scorpion – Stop error 0x0000008E can have a few causes. The most common ones are memory problems and device driver problems. You can try running a memory test (Vista and Windows 7 have the Memory Diagnostics Tool). Memtest86 is something you can use for any Windows version. You can even create a boot image from that.
    If the blue screen error shows a driver file name (.SYS extension), then the cause is more likely to be a device driver error. Reinstalling or updating the driver can help in that case.

  11. scorpion says:

    How can I fix this bsod error : Stop 0x0000008E?? help
    thx

  12. nocp says:

    when trying to relooad XP before i go anywhere to check disk the bsod appears.no no hardware were installed it started by getting into a loop when booting
    anyone to help please

  13. Thomas says:

    I have a friend whose computer has just come to me with the BSOD and would like to know the best way to resolve the issue; by that I mean, which is the best way to get past the BSOD to best look at the system without windows starting?

    Thomas

  14. Alan G says:

    @Anthony – Thank you for the pointer. From the Dump file of the last crash, I belive the codes you are needing are as follows….

    BugCheck 1000008E, {c0000005, 80637612, b134a868, 0}

    Please let me know your thoughts. Many thanks. Alan G.

  15. Anthony says:

    @Alan G – You can check the minidump that is created on a system error by Windows. Check the Advanced System properties for the location of the minidump, but by default it is %SystemRoot%\MEMORY.DMP, so C:\Windows\MEMORY.DMP
    Using the Windows debugger that is part of the SDK, you can analyze the dump file and find out the error code as well as possible further relevant details.

  16. Alan G says:

    Hi Anthony. Thanks so much for the reply. At this time I really can’t recall what the code was. As stated, the BSOD doesn’t occur that often. If you can bear with me, as soon as the next one occurs, I will notify you. Unless, of course, you know if XP records this info, and where I might find it on the PC?? Many thanks. Alan G.

  17. Anthony says:

    @Alan G – Some BSOD errors are blocking and won’t let the computer reboot at all. If that is the case, the setting will not matter as it will run into the error every time.
    What is the BSOD stop error code in your case?

  18. Alan G says:

    Hi, I wonder if you are able to assist with this one. Most people have a problem in reading the BSOD before auto restart, and need to be told how to turn that off. Mine is the opposite, in that although the XP Pro SP3 (and all updates) is set to auto restart, it just hangs on the BSOD.

    My concern is not with the BSOD in itself (I’ll deal with the cause of that at a later time – it doesn’t happen often). But I need the PC to restart on the odd occassion it does fail to allow me remote access when I’m away from home, and also to answer my landline voicemail.

    The odd thing is that it always used to auto start OK but, for some reason, now will not!

    Are you able to assist please? Many thanks. Alan

  19. Somwell Korrtess says:

    I made the blue screen of death go away by using the bootable diagnostic CD that I made with PC Doctor5. It came pre-loaded on my Compaq SR2041 desktop PC, but I used it successfully on a Fujitsu Lifebook S.

    Good luck and thanks for all the fish!

  20. FDpafiie says:

    this whole BSOD thing started when i updated windows 7 .
    a clean install on a unpartitioned space works fine ,, but dont update ,so for mi it means microsoft made a blunder some where.

    i tride every thing regclean, driver updates, disabeld shadowmem in bios ,,and so on

  21. azrie says:

    #
    Anthony says:
    February 5, 2011 at 5:34 am

    @Gary – stop error 0×00000024 is a NTFS (disk file system) related error. So if you cannot start your PC anymore, that means there is a serious problem with your boot drive.
    Only option you have is to boot from a CD or DVD and try the Windows repair options. In the recovery console you can run chkdsk and other disk checking and fixing tools.

    Hi there,
    have try to boot from cd or used recovery console but the blue screen still appear b4 i can do anything

  22. Anthony says:

    @Gary – stop error 0x00000024 is a NTFS (disk file system) related error. So if you cannot start your PC anymore, that means there is a serious problem with your boot drive.
    Only option you have is to boot from a CD or DVD and try the Windows repair options. In the recovery console you can run chkdsk and other disk checking and fixing tools.

  23. Gary says:

    I can’t do any fixes as I cannot access computer start=up.
    I get the following error code and can’t reboot in any modes (safe, normal, etc.)
    0x00000024 (0x00190203,0x8A804138,0xC00000102,0x00000000

    If any one has any advice please email me.

    Thanks,
    GB

  24. Anthony says:

    @Sandra Leung – Not sure what relation your problem has to the blue screen error. Please provide more detail about the problem.

    @Shed – If you can’t do a System Restore using a previous restore point in Windows (using the boot menu options), then the best way to restore your system is often a fresh XP install. Cumbersome, but once things are messed up with drivers and services like that (linked into the Windows registry), it is very difficult to clean things up again.
    Of course normally installing all the right drivers should do it, but it often does not work like that, because system files can be in use, or drivers need to be uninstalled before they can be reinstalled, etc.

    @stuart – Well stop error code 0x00000050 means PAGE_FAULT_IN_NONPAGED_AREA, which is a memory related kernel error. Can be internal memory (RAM), or video memory, or the paging file (hard disk based virtual memory). Try a chkdsk /f to verify the hard disk, and you can use memtest86 to verify your RAM.

  1. March 5, 2011

    […] Fix Blue Screen Errors – BSOD […]

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