How to Fix Blue Screen Errors

You may also like...

874 Responses

  1. wolf says:

    can any one plz help

  2. wolf says:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1a
    BCP1: 0000000000041790
    BCP2: FFFFFA800219F600
    BCP3: 000000000000FFFF
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump42112-15069-01.dmp
    C:\Users\akshay\AppData\Local\Temp\WER-30248-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

  3. Anthony says:

    @dhaval – Stop error 0xc000021a is not a common eror for BSODs. You can check the MS KB article on it to see if that helps you. But for Windows 7, it seems the booting in Safe Mode and using a restore point can fix it.
    Could be an update or another system update that is causing it.

    @Mimi – Could be a problem with IPSec according to Microsoft, or a device driver problem. Does the error happen randomly or during specific actions (or use of specific software)?

  4. Mimi says:

    Hi, I have BlueScreen several times a day. I have followed your instruction to check STOP error code. It is 0x000000C2 Bad Pool Caller. Below is my problem detail

    Problem Event Name : BlueScreen
    OS Version : 6.1.7601.2.1.0.768.3
    Locale ID : 3081

    Additional Inf about problem

    BcCode : C2
    Bcp1 :00000007
    Bcp2 :0000109B
    Bcp3 :08050005
    Bcp4 :84F7A418
    OS Version :6_1_7601
    Service Pack : 1_0
    Product :768_1

    I don’t know much abut IT. Pls help me
    Thank you

  5. dhaval says:

    pls help my pc show error ….

    this problem show only where i installing game or playing game otherwise not.what can i do?????

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: c000021a
    BCP1: 8C1A1608
    BCP2: 00000000
    BCP3: C0000001
    BCP4: 001004C4
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump32512-17316-01.dmp
    C:\Users\DHAVAL\AppData\Local\Temp\WER-41324-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

  6. Anthony says:

    @Tattoo – First thing to try is to press the F8 key during startup and see if you can still boot in Safe Mode.
    If that does not work, you will need a Windows recovery CD or Setup CD, so you can do a repair after booting from that.
    If the Safe Mode option works, you can check the Device Manager for devices in error, and check the Event Viewer for indications of the cause of the blue screen.

  7. Tattoo says:

    Hey, i got this blue screen problem. Everytime i try starting up my computer the blue screen shows up and the computer shut down, how do i fix this?

    Tanx

  8. Anthony says:

    @Bobo – I checked the minidump files you sent me with the windows debugger, and the majority is related to the nvidia video driver (nv4_disp.dll). So try updating the driver, or try the original video driver if the latest does not work.
    And since you seem to have erratic blue screen errors, also check if you are not overclocking the RAM or video card, as that can also cause such errors.

  9. Anthony says:

    @Bobo – A lot of manufacturers do recommend to uninstall the previous version of their drivers before installing the new version (Realtek for example also does with their audio driver). But in reality it almost never harms to install the new driver directly, with the old driver still installed. I also never uninstall a previous version, unless I experience a problem with the installation of the new version.
    But of course it is possible that a file is in use and can’t be updated, so maybe this does solve your problem.

  10. Bobo says:

    Hi, Anthony. I made a stupid thing! When I installed the new video driver without removing the old one. That’s why, I uninstalled the new and than the old driver in the same time, and put the new driver again. I researched the problem in the net to learn this important reinstall information. May be this cause the problem, isn’t it? Thank you for the help!

  11. Anthony says:

    @Bob0 – The first error indicates a problem with a service, and that can be a driver issue. The DS1410D service relates to the parallel port on a computer (used a lot for security dongles for example). So if you are not using the parallel port, try disabling the serivce in the Services control panel (right-click My Computer and select Manage).
    Another option is to directly remove the DS1410D entry in the registry in the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
    Make sure to make a backup of the registry first though.
    If the error persists after that, if could still be a hardware issue, and most likely a RAM issue actually. You can use memtest86 to check the RAM.

  12. Bobo says:

    I forgot. I’m on Windows XP pro SP3. This blue screen It’s the first time I saw what exactly written. This is the second reinstall of my Windows. Before this massage it’s appears often, when I play a game and watching movies in the net. Now appears again. I think my hardware is all right. I thought this fix it, when I install the last Windows updates, but not. In a blue screen write this:

    Stop: 0x00000050(0xe5a05000, 0x00000000, 0x8053b95, 0x00000001)

    And nothing else, important.

    P.S
    I’m so sorry for my English! I hope to understand me.

  13. Bobo says:

    I have this Blues screen:
    Stop 0×00000050
    PAGE_FAULT_IN_NONPAGED_AREA.

    In Manage system\Event viewer:

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 11.03.2012
    Time: 19:56
    User: N/A
    Computer: PC
    Description:
    The DS1410D service failed to start due to the following error:
    The system cannot find the device specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    How ti fix it?

  14. Anthony says:

    @Matt – In itself kaspersky should not cause the blue screen errors, but maybe you do not have a correct installer. Where did you get the zip file with the kaspersky software from? Did you run another virus scanner on the file before installing?
    The best suggestion I can give is to uninstall the kaspersky software again and see if that solved your bsod problem. Also consider restoring to a previous restore point, to make sure to settings for kaspersky remain in the Windows registry.
    If it does solve your issue, you should either try downloading a valid copy of the kaspersky software, or consider an alternate antivirus program. Avira is a good alternate, and they also have a free version.

  15. Matt says:

    I Have a blue screen that pops up and it says IRQL Not Less or Equal, That didn’t pop up until this computer downloaded that kaspersky that came with the winzip download. Is that the Cause of the Blue Screen popping up. It never did that before that program was installed.

  16. HOURUS says:

    @Anthony – i just ran the diagnostic tool and it said that i had some hardware issues and wen i logged back on it said memory issues il try replacing the ram thank you for help

  17. Anthony says:

    @Hourus – Random blue screens with so many different error codes often means memory errors (RAM). Have you tried running the Memory Diagnostic Tool in Windows 7?

  18. Hourus says:

    i have had 50 blue screens since the 23rd my codes include
    0x0a
    0x1a
    0x1e (comes up second most offten)
    0x34
    0x3b (comes up most offten)
    0x50
    0xbe
    0xd1
    0xfc
    0x7e
    i have 3 1 terrabyte hardrives with at least 400 gig free on each of them and i formatted each drive and reinstalled windows 7 again on the 22nd of jan
    any advice would be GRATLY appreciated as it resets at all times of the day playing games doing work browing internet wen ever

  19. Anthony says:

    @Jeffrey – If you can press F8 during boot, there will be an option in the Startup menu that shows the option to boot the last known good configuration. Try that, as it will use a previous configuration that could still boot.
    Unless some critical files are missing, that option should work.
    If not, try a recovery disc (CD), or Windows setup CD, and boot from that. Then use the (R)epair option to correct the existing Windows installation on the hard drive.

  20. Anthony says:

    @Matt – Can you still boot into Safe Mode? Press F8 during computer start to access it.
    Stop error 0x000000C2, which is the error that is causing your blue screen, is called the “BAD_POOL_HANDLER”. It can have different causes, but one of them is a driver issue.
    Did you see any .SYS file name mentioned on the blue screen itself?
    If you can email me the minidump file, I’ll run it through the Windows debugger, which can show the probable cause as well.
    Further, when does the error happen? Randomly, or after a specific amount of time, a specific program?

  21. Matt says:

    I got this message..what should I do? thank you for any help..

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.2
    Locale ID: 1033

    Additional information about the problem:
    BCCode: c2
    BCP1: 00000007
    BCP2: 0000110B
    BCP3: 0A070405
    BCP4: BD229C30
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini011912-01.dmp
    C:\Users\AppData\Local\Temp\WER-71339-0.sysdata.xml
    C:\Users\\AppData\Local\Temp\WERA524.tmp.version.txt

  22. Jeffery says:

    I have a BSOD stop code 0x00000024
    I was uninstalled some programs last night and obviously uninstalled something that was very important.
    My computer will not boot up and therefore freezes on blue screen. Anyway to restore to a previous date without booting up???

  23. Anthony says:

    @Jean – Stop error 0x00000050 is called PAGE_FAULT_IN_NONPAGED_AREA, and is often caused by driver issues. One such known occurrence for example is a problem with a USB Video device in Windows 7.
    But it is best to check more details. Did you see any .SYS filee being shown in the blue screen itself?
    It is also possible to retrieve more information from the MiniDump itself, but you need to run the file through the windows debugger. If you can zip and email the file I can check it for you.
    The .SYS file or the same information from the debug file will tell you which driver (if any) is causing the blue screen.

  24. Jean says:

    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF8800B1E196C
    BCP2: 0000000000000000
    BCP3: FFFFF80002DD8590
    BCP4: 0000000000000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump10912-21652-01.dmp
    C:\Users\Boboule\AppData\Local\Temp\WER-55910-0.sysdata.xml

  25. Anthony says:

    @muniraj – What Windows version is that?
    Stop error 0x000000fc means “ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY”, which basically means that there is a service accessing invalid memory.
    The most common cause is a non-compatible driver, but I have not seen the error after Windows XP.

Leave a Reply

Your email address will not be published. Required fields are marked *