How to Fix Blue Screen Errors

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874 Responses

  1. Anthony says:

    @Rick – Weird that you can’t get in the bios. Not sure about your PC, but maybe try the Del key, Esc or F1.
    One other option is to open the PC, and look for the CMOS reset jumper/switch. You will probably need the manual for that to locate it on the motherboard. In case you did not get that, I am sure it is also available on the IBM website.
    Last option is to use a Windows boot CD and use the Repair option in the setup.
    (I am assuming you did not change the PC configuration, extra memory, HDD, etc.)

  2. Rick says:

    Hi I have an IBM Intellistation Z Pro that I bought recently from a friend. It was working fine and then last night I got the BSOD. The Stop error I wrote down is:

    Stop: 0x0000007E (0x80000003,0x805c24e8,0xb84c32b4,0xb84c2fb0)

    I tried rebooting in safe mode and last known good configuration, still got BSOD. The part in the parenthesis is occasionally different but I have seen that exact one more than once. Please help. I cant get into windows to try anything and I can’t find my BIOD (f2 doesn’t seem to work, or maybe I am pressing it at the wrong time).

  3. Anthony says:

    @John – Do you mean you can not start from the Windows XP install CD?

    @Hman – You can configure Windows to not automatically reboot when a stop error occurs. In the control panel, select System, go to advanced settings and then startup and recovery.
    But at least also try:
    – loading the default Bios settings, or even reset the CMOS battery
    – running memtest86 (you probably need to download and burn the ISO on a different PC)
    – reinstall your audio and video drivers

  4. John says:

    Anthony I have windows xp home edition, but, it wouldn’t let me do anything else, it won’t get out of the blue screen.

    Thanks.

  5. Hman says:

    It happens randomly, ive tried reinstalling vista/xp many times and it does not go away, even in safe mode it eventually comes, now it definitely happens everytime – im running windows vista sp1 as i havent been able to install sp2 or sp3 because of this interupting. Do you need anymore details or numbers etc to know or the problem? if so how do i note em down as it restarts after like 5 seconds.

  6. Anthony says:

    @John – In that case you will need a Windows CD/DVD to start from and run the Repair option of the setup. If it is a desktop, you could first try to check the hard disk cables also.

    @Elke70 – Did you try to run “SFC /SCANNOW” at a command prompt to repair the Windows system files? Might be that some files got corrupted or replaced by invalid versions.

    @Hman – Most likely it is stop error 0x0000001A. Does it happen randomly? And what is your PC configuration and Windows version?

  7. Hman says:

    ill get the full details later and post

  8. Hman says:

    my bsod says MEMORY_MANAGEMENT , i havent noted the number down but that is what it says

  9. Elke70 says:

    Hi Anthony
    I got this scary stop error on BSOD 0x0000008E(0xc0000005,0x8B1B88EC,0XBA4E3970,0X00000000)
    ””’00000AC7-address 8B1B88EC base at 8B1B8000, Datestamp 4accc699

    I tried memtest + scanned and clean registry + scanned for virus etc but no luck I can event restore the system from a date point cause i had the checkpoint off I can access safe mode only I cant install SP3 either from safe mode cause it seas ndis.sys used by an other application
    please help I dont know even where to start

  10. John says:

    Hi Anthony:
    This is what I get from my PC :

    A problem has been detected and windows has been shot down to preven damage to your computer.
    If this is the firts time you’ve seen this STOP error screen, restart your computer. If this screen appears again- Follow these steps.

    Disable or unistall any anti-virus, disk defrakmentation or back-up utilities, check your hard disk configuration and check for any up dated drivers.
    Run CHKDSK/F to check for hard drive corruption, and then restart your pc.
    Tech. Info.
    ….Stop: 0x00000024 (0x001902030,ox8aE62248, oxC0000102,0x00000000)

    I had try to restart the pc on safe mode, or safe mode with prompt command, but everything has failed. I even removed the battery from hard drive but nothing, could you please help me ? Thanks a lot.

  11. Anthony says:

    @Vivek Banerjee – Keygens are indeed known for containing viruses, backdoors and malware. Considering what you have tried, the best thing might be to do a clean Windows install.

  12. Vivek Banerjee says:

    Hi Anthony!,
    I was using a software i.e ‘Driver Detective’ when I got a serial expired pop-up. I foolishly downloaded a keygen to get a new serial and it gave me a
    BSOD “irql_not_less_or_equal”
    0x0000000A (0x00000000, 0xC000001C, 0x00000001, 0x804E1BE8).
    I can now work only in debugging mode. Everytime I try to run in normal mode I get the same BSOD. I have tried all kinds of virus cleaners and registry fixers with no result.
    Please help!.

    PS: Forgot to mention I am using XP Pro SP3. Also system restore and Last Known Good Configuration not working.

  13. hi anthony, im back, well this is to inform you that i already fixed my BSOD error, i want to thank you for helping me and everybody here in your forum, i follow one of your comments here about my RAM, what i did i have 2 RAM on my memory, one is a 1GB and the other one is only 256MB, thats the reason why im having a BSOD, its not balancing at all, you told me to remove the 256MB stick and i let the 1GB RAM and my laptop works fine no more BSOD so i figured it out that when you have 2 slots for your RAM make it balance or jst use one with the highest memory, so what i did i ordered another 1GB of RAM so that it would balance my laptops memory, so thank you anthony i really appreciate it so i think this is also a big help to others what i did with your guidance and support, thanks anthony and more power to tyou!

  14. Jolene says:

    I did exactly what you said and updated some drivers. But my TPC is still experiencing BSOD. ): Are there any other solutions?

  15. Anthony says:

    @Windward Wahine – Stop error 0x00000116 together with the nvlddmkn.sys driver file is related to the NVidia display card. You can start in Safe Mode because that uses the default VGA driver. Try downloading the latest NVidia display driver for your video card. Uninstall the current drivers and then install the downloaded drivers.

    @Jolene – Updating drivers can be done in the Device Manager (from the Control Panel). Right-click a device and in the popup menu select Update driver.

    @Martyn Bowie – The first things to do in case of stop error 0x000000e4 is to run a “chkdsk /r” and a “sfc /scannow”, which will check your disk and check your system respectively. Let me know if that helps.

    @emanuel – Stop error 0x0000006B is not something I have seen a lot. From what I know it generally is hardware related. When are you getting this error?
    At least try running a memory test (RAM) with memtest86.

    @Samantha – Microsoft has a decent article on stop error stop error 0xc000021a, but I guess you might have used that already.
    If you can still boot somehow, try running a “chkdsk /r” to check and repair the disk. If not, repairing using the recovery console might work (using a Windows CD/DVD). The last option is to do a fresh install, removing and recreating the partitions and doing a full disk format. Backup your data first though!
    If you add a new hard disk, install Windows on that, boot from it and use your current disk as a second hard disk. You can probably still access most data that way.

    @Jonny – Stop error 0×0000000ED really means that there is no valid boot volume. First see if there is any other disk that might be used incorrectly for booting (remove USB sticks and CD/DVD’s in the drive). If that is not it, check the hard disk cables (simply disconnect and reconnect them). If all that does not help, you really need a Windows setup disc to boot and recover.

  16. Jonny says:

    I need alot of help. When I turn on my Windows XP computer, it comes to a screen saying that Windows did not start successfully. I have the option to choose Safe Mode, Start Windows Normally, Start Windows Normally With Last Configuration, etc. They all end with the same result.

    The bkue screen says “A problem has been detected and windows has been shut down to prevent damage to your computer.” With a message following saying UNMOUNTABLE_BOOT_VOLUME
    STOP: 0x0000000ED (0x8A635030, 0xC0000006, 0x00000000, 0x00000000)

    BTW, i do not have the installation disk, for I have lost it.

    I would really appreciate it if you helped me.

  17. Samantha says:

    Anthony,

    Alrighty! So glad I found this as it seems you may be able to help me along with all the other wonderful people experiencing bluescreen…

    My laptop booted up fine one morning then crashed, i manually turned it off then problem started.

    Got STOP error c000021a, with 0xc0000003 (0x00000000 0x0000000) – might have to check those parameters but pretty certain it was mostly zeros.

    The bluescreen told me there was a ‘fatal system error’ and failed to boot up the operating system.

    I’ve done lots of the diagnostic stuff, all of them passed except for a few hard drive ones and had these subsequent error codes:
    – 2000-0142.

    got these ones during the harddrive testing:
    – 0F00:075D – says the self-test failed the read portion of the test.
    – 0F00:0244 – says uncorrectable data error or media is write protected.
    – 0F00:1A44 – says uncorrectable data error or media is write protected.
    – 0F00:065D – says says the self-test failed the read portion of the test.

    Also safemode failed to boot up Vista, as did last good configuration, and anything else I’ve tried.
    I’ve heard windows update can do funny things like this and since about march my updates started failing and I’ve tried almost everything to get them to install…to no avail.

    Is this a simple case of getting a new hard-drive? lots of stuff I don’t want to lose.

    Any help would be greatly appreciated!

  18. emanuel says:

    well i have this other problem which is (PROCESS1_INITIALIZATION_FAILED) and i dont know what to do how can i repair this and the technical information number thing is STOP: 0x0000006B (0xc0000040,0x00000002,0x00000000,0x00000000) plz any repair info (that works) would help……………….

  19. Martyn Bowie says:

    Hi can you help with the following BSOD

    PFN_LIST_CORRUPT

    stop 0x0000004e

    havent got a clue what this is, i have been getting the other which talks about page fault in a non page area as well

    help

  20. Jolene says:

    I updated my BIOs but it’s still not working.
    I not sure about my device drivers. I have no idea how to update my drivers.

  21. Aloha Anthony:

    I was trying to perform system recovery on HPdv9000 Notebook with Windows Vista Home Premium. I received a NEW hard drive from HP last week. I inserted the recovery CD (also from HP) and installed the new hard drive. Windows does not start up Normally. I can use windows in Safe Mode with Networking to install updates. My BSOD error is as follows:

    ***Stop 0x00000116 (0x85EB6778, 0x8A7C3E30,0X00000000, 0X00000002)
    ***nvlddmkn.sys – address 8A7C3E30 BASE AT 8A7C0000, DATE STAMP 4578eca9

    Could you please assist?

  22. Anthony says:

    @Jolene – Have you tried to see if there was a bios update? And have you tried updating your device drivers, as that is still the most common solution to many blue screen errors that are not related to hardware failures.

  23. Jolene says:

    I been getting the same error number 0×000000124.

  24. rushi bhatt says:

    @ sumit

    thxs man..
    i knw that best way to format OS but i don’t want format it now.. n in safe mode i am not able to update driver….
    so…plz…any other solution

  25. Anthony says:

    @PingPongPulse – Could very well be. You can probably test it first by removing the 256 MB module and see how it runs with 1 GB, laptops do not always require 2 memory modules like desktop motherboards often do. But check the manual on it in any case.

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