How to Fix Blue Screen Errors

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874 Responses

  1. Ki says:

    Um sorry for the following qustion: But where is the hard disk? Because safe mode doesn’t work…

  2. sean says:

    yeah dont set the FSB too high or it will BSOD..also yeah i agree it is the mobo, and if your mobo is a lil old there is a chance the battery could have fried on you..also a slight chance your motherboard may have short circuited if it is the latter you have to buy a new one, basically

  3. roderick says:

    Hi again.
    Thank you for all comments
    (I’m really surprise i got a really fast response from here :D)

    i’m running on the stock speed. no oc’
    3.0Ghz
    and I tried to maintain cpu core temperature not to exceed 65c

    I’ve been researching about the memory to set it at the right voltage and setting.
    (2.2v)and the rest of the setting auto.

    I ran mPrime (Boot from UBCD-so it take out OS/HD/Driver issue out of equation) before went to bed,
    in the morning it stuck at boot main menu so i assumed it get restarted :(

    Memtest86/Memtest86+/Windows Mem Diag: All pass when i tried this morning

    Now it seems to be leaning toward MB problem.

    also i’ll buy a cmos battery to replace the current one when i go out today.
    i got cmos bios checksum error a couple time back then.

  4. sean says:

    yeah roderick i completely forgot..if you overclocked your CPU or GPU too much it will BSOD on you so bring the OC down one point each time and that should do the trick..

  5. Anthony says:

    @Jamz – Stop error 0x00000024 is related to the file system, so it is a serious error. Maybe you have seen the Microsoft knowledge base article on it already. You most likely need a Windows setup/boot CD and run the repair option. In the recovery console you can run a check disk to find and repair errors.

    @Ki – If you are suspecting it is a virus, cleaning the virus is the first thing to try. If you can boot in Safe Mode, you can try a virus cleaner. If that does not work, the best option is to put the hard disk in another (virus free) PC as a secondary disk and run the virus cleanup from there. The obvious last option is to format and reinstall…

    @roderick – That kind of system instability is mostly due to memory or motherboard errors indeed. I assume you have made sure you have all the right device drivers installed, because that can also be the cause of irql not less or zero errors.
    Also in case you are overclocking, try disabling that, loading the default bios settings can often help.

    @sean – Anyone is free to contribute. We try to use our experience and knowledge to help others solve problems, and anyone else who can help is most welcome. Thanks.

  6. sean says:

    wow Roderick…i hope you can get that fixed you have a good rig.

  7. roderick says:

    Hi there. I’m really need help with my BSOD
    I’ve been getting BSOD for a while with random msg.
    Most of them are IRQ not equal or less.
    Sometime It will just restart without error message.

    Check Memtest two pass are fine.
    Some BSOD shows system halt hardware fail.
    i’m not sure if it’s the motherboard.
    I’ve been reclaim my ram module for several times already
    Since it will show red error in memtest at somepoint

    Now i can’t get pass 2 hour mark with Prime95

    Could this be the MB that cause all the trouble?
    Or CPU?

    ps. I ran western digital hard disk diag. tool
    pass with full diag.

    QX6850 on Asus Striker Extreme
    8GB (4x2GB) Corsair Dominator 8500C5D
    8800GT SLI
    900 Top Power PSU
    300GB Velociraptor.

  8. sean says:

    @ Ki

    you should run it in safe mode and run a virus scan..clean it up..see if you still get it.

    i did it to mine when i got the BSOD from a .exe that i was stupid enough to DL and install..and it did work.

    sorry anthony, thought i’d answer a few questions hope you dont mind

  9. Ki says:

    Anthony,

    My problem is fairly simple, but I still need help.
    I have selected all the menus (F8,F12,F2)
    AND I have selected ALL the options.
    I have pressed F2 went to the setup and fiddled with everything.
    But the BSOD still shows. I honestly have no idea of what to do.
    ?Stop 0×00000024 NTFS_FILE_SYSTEM
    Is my STOP error.
    It’s probably just a virus, actually I am pretty sure it’s a virus because I was browsing a normal site and I had gotten redirected to a random site. Unfortunatly, I’m very forgetful and my firewall had been turned OFF.
    So although the solution to my problem is very simple could you help me?
    Please?

    Thanks.

  10. Jaymz says:

    Hi, enclosed is my BSOD message. I can’t get on to my computer to try to find a fix for it, so am using my iPhone to try to get some help. Any would be hugely appreciated.
    Thanks in advance
    Jaymz
    STOP: 0x00000024 (0x001902FE, 0xF78CA958,
    0xF78CA654, 0xF76B0157)
    zewtewflq1.sys – Address F76B0157 base at F76A7000, Datestamp 4ae2cb07

  11. Anthony says:

    @Justin – Sean is right, considering your scenario, you will really need to find a way to boot your system from a Windows CD. Even if Windows was pre-installed, you can often still request a CD from the vendor.
    Further, the automatic reboot on a BSOD is not configured in the bios, it is a Windows setting that can be changed in the control panel (advanced system settings).

  12. sean says:

    well justin if a windows update did that then i hope you know somebody who has a boot disk of windows.

    i know i’m not anthony, lol, but w/e

  13. Justin says:

    So downloaded some windows updates, ended up with BSOD.
    Problem is, it doesn’t stay up on the screen long enough to see which one it is.
    List of details:
    — Windows XP
    — Can’t run from safe mode, normal mode, etc.
    — Every one of above listed options has same reaction, windows load screen comes up for a second or two, then BSOD flashes for a split second. Then it restarts back to screen asking for safe mode, etc.
    — Tried restarts
    — Don’t have a copy of XP, it was preinstalled
    — Was suggested I change the BIOS so that the comp doesn’t automatically restart after BSOD appears, couldn’t figure out how to change the BIOS settings, more info on that would be great
    — I do have lots of stuff on a external hard drive, has not been updated recently though, would like to save more current changes and additions since then

  14. sean says:

    i should probably help anthony out here a little bit.

    as someone who loves to screw with computers and overclock and set higher speed on the FSB, your computer will blue screen if there is not enough memory avialable on the RAM. this can happen from having too many resource heavy programs open at one time. secondly, if you change your FSB speed it will blue screen on you all the time if it is too high.

    blue screens can also come from faulty RAM and possibly a hard drive so if you can, test the RAM to find out if it is faulty and if it is indded faulty, just replace the bad RAM.

    oh yeah, they can also come from malicious software :) beware downloading and running executable files that you find on sites like metacafe.

  15. Anthony says:

    @Rick – You should not need to hold the CMOS reset button for more than a few seconds, use 5 to be sure.
    F1 is more likely to be the bios setup. What do you see when you select F12?
    The Raid setup is only related to the hard disks, should have nothing to do with your problem unless you made changes to the hard disk configuration recently.

    @Deep – Best option is probably to boot from a Windows CD and use the Repair option of the Windows setup.

    @zed – The default Windows setup makes it automatically reboot when a blue screen error appears. Really stupid, but Microsoft’s way to limit the impact of such errors I guess. But if the error repeats, like in your case, it makes things worse. You can try booting from a Windows CD and use the Repair option as well, but if it is a virus as I suspect, it might not help.
    Best option in that case is to take out the hard disk, put it in a (well-protected) different system as a second hard disk and scan and clean it there. Make sure the antivirus software on the other PC is active and up to date though!

  16. zed says:

    hi I’m having a really annoying and serious problem, i think? i know not much at all about computers but a continual reboot process takes place. if i try to start my computer then it gets to the stage as shown in your blue death screen shot above and this screen is up for a split second before it restarts, followed by the same process over and over. none of the safe modes work, even though i probably wouldn’t know what to do on them. i don’t think i was downloading anything, i clicked on a link i was sent by a friend then all of a sudden it restarted. please help me!!! i have a lot of songs and things on there i don’t want to lose! what can i do?

  17. Deep says:

    hey, i got the blue sceen, i have a dell, win xp home edition,i can log onto my account, but after a few mins its goes to the blue sceen everytime. I try scanning something or chkdsk /f minutes later its goes to the blue sceen, can’t get into safe mode or anything in f8. So how can I fix this?

    Deep

  18. Rick says:

    Anthony,

    I had an issue with the video card a while back and installed the latest drivers, problem solved. That was over a week before I began having the blue screen.

    How long should I hold down the CMOS button?

    Also I am not sure if I can get into the BIOS or not. What my options seem to be are [f1] Setup/configuration
    [f12] Boot Menu

    In the setup part, nothing looks familiar from my other computers, and I am not sure if I should change anything. I certainly cannot find any memory shadowing or caching options to turn off like the blue screen suggests.

    If I let the POST continue past this part I get the option to press control-c to enter something that appears to be designed to set up RAID and stuff, which I know nothing about.

    Thanks for taking the time to try and help me, I am hoping to recover stuff without having to format the hard drive. Also, at this point I do not have access to a disk to run the repair tool.

  19. Anthony says:

    @Rick – Only push the CMOS reset button when the computer is turned off. Also make sure the power cord is unplugged.

    Are you already able to get into the Bios when the computer is starting? If so, try loading the default bios settings.

    If it is something on the disk, you really need to be able to restart the PC and remove or repair stuff. Best is to use a Windows CD and use Repair in the setup. You can boot from a second hard disk, but you can only remove files that way, not uninstall programs as you will really be running the Windows configuration from the other hard disk.

    The video card can certainly be a cause. Are the right drivers installed for it?

  20. Rick says:

    Anthony,

    I have tried several times to hold the button in and reset it, nothing seems to happen and I still get the error.

    The Blue Screen tells me to turn off BIOS memory options but I can’t seem to find out how to do that.

    IBM wants to charge me to even answer my questions. Should I reset the CMOS while the PC is powered up, or should I do it when it is turned off? Should I do it suring POST or while it is sitting on the Blue Screen?

    I haven’t changed my configuration since I got it, but in the last few days I had installed some games. Also there were some updates that installed I remember. But I do not remember what. Is there a way to access the disk without booting windows so i can remove some stuff?

    I have another disk that I can slot in, but I haven’t tried it yet. Not sure if I can boot from it. Kind of concerned because it is my wife’s and I do not want to mess up her hard disk. (Her computer is exactly the same as mine except for the video card. Mine has a different one that my friend put in before I bought it from Him.)

  21. Anthony says:

    @fred – Did you make any changes to your system? If so, try to reverse/undo them. Adding memory, changing disks, or even plugging a USB device can cause BSOD errors.
    You can try the Bios load default option, but if all that does not help, you will need a Windows setup disk and try the Repair option in the Setup.

  22. fred says:

    I have a BSOD, I can’t even go into Safe mode it continually resets. What can you suggest? I was able to get to the diagnostic page and running blue screen, and it seems to be running with no issue found. CAn you suggest something for me..

  23. Anthony says:

    @Rick – Can very well be, it is basically making a connection, so a jumper or a button will work. You probably need to press it and hold it down a few seconds. That will reset it.

  24. Rick says:

    I have a schematic for the motherboard. I found a button that says clear CMOS, there is also 2 more buttons nearby, one says reset under it. They don’t appear to be jumpers but they are located where the jumpers are indicated on the diagram.

  25. Rick says:

    Thanks Anthony I will try that. I will let you know what I get.

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